FAQ

CUSTOM ORDERS

If you don’t see what you are looking for, I may be able to create a custom piece. Contact me and we’ll  discuss what you’d like.

 

SHIPPING

Items will be posted within 3 days using Standard NZ Post.  Postage is calculated per order, depending on what you purchase, but is FREE for orders over $150.  If you are a resident in Ashburton (NZ) township, you may pick up your order from me for free 🙂 If you live in the Ashburton District and would prefer to pick up, that’s fine – just email me before completing your order and I will give you simple instructions how you can do this without being charged shipping!

If custom made, I will post your order between 5-10 days of payment, or as discussed during the ordering process.

 

RETURNS

Please be mindful that you are purchasing a uniquely crafted, one off piece. If you have any problems after receiving your items please contact me to discuss options available.

The measurements I give for each item are as accurate as I can manage using a regular dressmakers tape measure.  If you don’t think you will fit it, please don’t buy it – contact me instead so I can make something in your size!  It would save you (and I) a lot of hassle and heartache – it’s always so disappointing to anticipate a parcel only to discover that it doesn’t fit!

While I endeavour to get the photographs as true in colour as I can, the colours may vary slightly to the photos shown depending on your screen.

 

CONTACT ME
ninsywoocreations@gmail.com